Enhancing Customer Experience: The Journey of OneClickSupport on Extended warranty for Consumer Durables & Digital Device

OneClickSupport

In the fast-paced world of digital technology, ensuring that our devices are protected and functional is paramount. OneClickSupport, visionaries in the tech industry, recognized this need and established a groundbreaking venture that revolutionized the way we safeguard our consumer durable and digital gadgets. With a focus on extended warranty and accidental damage coverage, along with AMC (Annual Maintenance for AC/Water purifier) their company has swiftly become a beacon of trust and reliability for consumers across Maharashtra, Gujarat, Kerala, Calcutta, APTG and Delhi NCR along with Online Partner Amazon India.

The Core Objective: Elevating Customer Assurance

At the heart of their enterprise lies a simple yet profound objective: to provide comprehensive protection for house hold consumer electronics and digital devices, ensuring that customers can use their gadgets with peace of mind. Their extended warranty and accidental damage coverage plans have been meticulously designed to cover a wide array of devices, from smartphones and tablets to laptops and gaming consoles.

A Customer-Centric Approach: Free Pickup & Drop, No Additional Charges

What sets Oneclicksupport venture apart is their unwavering commitment to customer satisfaction. Understanding the inconvenience that device repairs can cause, they offer free pickup and drop services, eliminating the hassle of visiting service centers. Moreover, their transparent policies mean that customers do not face any additional charges during the repair or replacement process. This commitment to simplicity and honesty has garnered them a loyal customer base.

Insustry 1st NO Claim Bonus introduced by OneClickSupport for their customer*(Customer gets additional months if no claim been raised during the period) or get 25% off on next plan purchase.

Rapid Expansion and Strategic Alliances: A Testament to Success

In a mere two months since its launch, the company has achieved a remarkable feat by appointing over 150+ dealers. This rapid expansion is a testament to the quality of their services and the trust they have instilled in both customers and partners alike. Furthermore, their strategic decision to go live on Amazon has not only enhanced their reach but has also facilitated a seamless customer experience, making it convenient for users to avail their services. Also Company has their own website oneclicksupport.in where customer can directly purchase their plan. With Dealer have mobile application to instantly update the details of Customers which within no time customer get confirmation of plan purchase.

Geographical Reach and Future Plans: A Glimpse into Tomorrow

Currently operational in Maharashtra, Gujarat, Kerala, Calcutta, and APTG, North  OneClickSupport  have set their sights on further geographical expansion. Their vision involves reaching 1000+ Retailers in financial year 23-24 with covering major cites every corner of the country, ensuring that every digital device user can benefit from their services. By constantly evolving and adapting to the ever-changing tech landscape, they plan to introduce innovative coverage plans tailored to emerging technologies, such as wearables and smart home devices.

Looking Beyond: Innovation and Sustainability

In the dynamic tech industry, innovation is key to sustained success. OneClickSupport  is not just limited to providing warranty services; they are actively investing in research and development. With a dedicated team of experts, they are working on incorporating cutting-edge technologies like AI-driven diagnostics and predictive maintenance, ensuring that devices are not just repaired but also optimized for better performance.

Conclusion: A Future of Trust and Reliability

OneClickSupport venture stands as a beacon of trust in the digital age. Their customer-centric approach, rapid expansion, and focus on innovation have paved the way for a future where device users can navigate the tech landscape with confidence. As they continue to evolve and expand their services, one thing remains constant – their unwavering commitment to enhancing customer experience, making them the go-to choice for digital device protection. In the years to come, their journey promises not just protection for devices but also empowerment for users, ensuring that the digital revolution is accompanied by trust, reliability, and peace of mind.

The Team

Directors’ introduction

Sarvesh Kapoor: A Seasoned Customer Service Professional

With over two decades of experience in customer service, Sarvesh Kapoor has become a stalwart in the field. His expertise extends into the automobile industry, enriching his understanding of customer needs. In the digital age, Kapoor’s commitment to customer-centricity has found expression in his venture with Piyush Gadhire. Their unwavering focus on innovation and rapid expansion has positioned them as a trustworthy entity. Kapoor’s leadership ensures that their services not only provide device protection but also empower users in navigating the ever-evolving tech landscape with confidence.

Piyush Gadhire: Visionary Leader in Tech Innovation

Piyush Gadhire, alongside the dynamic Sarvesh Kapoor, spearheads a company that transcends conventional warranty services. With a keen eye on the future, Gadhire is actively investing in research and development, incorporating cutting-edge technologies like AI-driven diagnostics and predictive maintenance. Recognizing the evolving needs of the tech industry, Gadhire envisions a future where their company goes beyond mere repairs, optimizing devices for superior performance. His visionary approach has positioned the company as a revolutionizing force, offering extended warranty, accidental damage coverage, and annual maintenance services across multiple regions in India.

Karthik Kumar, Industry Veteran, Drives Growth as a Consultant at OneClickSupport

Meet Karthik Kumar, a seasoned professional with 20+ years in consumer durables, boasting an impressive career with renowned companies such as Croma, LG, Eureka Forbes, and Onsitego. Currently serving as the Senior Vice President of Sales & Energetic Business Development at OneClickSupport, Karthik brings a wealth of expertise to the table. His extensive experience in the industry, coupled with leadership roles in sales and business development, positions him as a valuable asset. Karthik’s strategic vision and dynamic approach contribute significantly to OneClickSupport’s growth, aligning seamlessly with the company’s commitment to excellence and innovation in the tech support landscape.

Introducing Ratish Shetty: A Visionary Technology Leader with a Global Impact

Meet Ratish Shetty, Consulting CTO at OneClickSupport, a tech industry luminary with 16 years of international experience. Formerly at Maersk Tankers, Sulzer, MSCI, and Tata Consultancy Services, Ratish blends technical mastery with strategic insight. His roles include Head of Business Partnering at Maersk Tankers and Head of Operations Applications at Sulzer. A visionary leader, Ratish excels in portfolio strategy, IT service management, and project delivery. His achievements span seamless SAP integration, GDPR compliance, and adept stakeholder management. As OneClickSupport’s Consulting CTO, Ratish drives technological excellence, innovation, and sustainable growth, shaping the future of the company and the tech industry.

http://oneclicksupport.in/

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